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Privacy policy

What information we collect when you ask for a quote or book a shipment, how we use it, and the choices you have.

Last updated October 7, 2026

Who we are

This policy explains how Razorback Auto Transport (“Razorback,” “we,” “us”) handles information when you visit razorbackautotransports.com, request a quote, book a shipment, or contact one of our offices.

Information we collect

Information you give us. When you use the quote form or speak with us, we collect your name, phone number, email address, the pickup and delivery ZIP codes or addresses, details of the vehicle (year, make, model, and whether it runs), your preferred dates, and a record of whether you agreed to receive text messages.

Information collected automatically. Like most websites, ours records standard technical details when a page loads: your IP address, browser and device type, the pages requested, and the date and time.

Information from others. Carriers tell us when a vehicle has been picked up and delivered. If someone else books a shipment that involves you, for example a family member or a seller, they give us your contact details so the driver can reach you.

How we use information

  • To prepare quotes and show you a price
  • To arrange, schedule, and manage vehicle shipments
  • To contact you by phone, email, or text about your request or order
  • To answer questions and resolve problems
  • To keep records required by law and to prevent fraud
  • To maintain and improve the website

How we share information

We share information only as needed to do the work you asked for:

  • Carriers. The carrier assigned to your shipment receives the names, phone numbers, and addresses needed for pickup and delivery, along with the vehicle details.
  • Companies that work with us. Businesses that help us quote, book, and manage shipments, and providers of software, messaging, hosting, and payment services, handle information on our behalf and only for those purposes.
  • Legal requirements. We disclose information when the law requires it or when it is needed to protect someone’s rights or safety.
  • Business changes. If the business is sold or merged, customer records may transfer to the new owner under the terms of this policy.

We do not sell your personal information, and we do not give it to other companies for their own marketing.

Text messages

If you check the consent box on the quote form, you agree to receive recurring text messages from Razorback Auto Transport about your requests and services, such as quote details, booking confirmations, and pickup and delivery updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to any message to unsubscribe, or HELP for assistance. Mobile phone numbers and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

Cookies and outside services

This website does not use advertising cookies. Some features rely on outside services that receive your IP address and browser details when a page loads: Google Maps, which suggests cities as you type a ZIP code, Google Fonts, which supplies the typefaces, and the vehicle database that fills in the year, make, and model lists. Their use of that information is governed by their own privacy policies.

If we add analytics or advertising tools in the future, we will update this policy first.

Your choices

  • Text messages. Reply STOP at any time.
  • Email. Ask us to stop, or use the unsubscribe link where one is provided.
  • Your records. You may ask what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below. We will respond as the law requires, and we may need to keep some records for legal and tax reasons.

Depending on where you live, state law may give you additional rights. We honor requests made under those laws.

How long we keep information

We keep information for as long as it is needed for the purposes described above, and for as long as transportation, tax, and other laws require us to keep business records.

Security

We use reasonable technical and organizational measures to protect the information we hold. No website or database can be made completely secure, so we cannot guarantee that information will never be accessed without authorization.

Children

This website is intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact us

Razorback Auto Transport
Phone: (501) 356-6257
Email: [email protected]